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Dell lies to avoid refund.
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Feb 7, 2008 Dell Computer Corporation complaint by Buguser |
I purchased a computer from Dell. 20 days after invoice the hard drive when bad. Dell agrees.
Sent new hard drive. When I realized I was going to lose all my data I requested a full refund.
Dell offered, instead, to give new HD and pay to have my data restored. NOW they are refusing.
They agree I was offered the payment but now refuse to give it and say I am not passed the deadline to get a full refund. I got an American English speaking operator FROM DELL on the phone and she "rode" with me through several layers of different departments. I think SHE was shocked at the run around and spin that I got.
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