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Dell totally unresponsive to online fraud complaints!
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Mar 31, 2008 Dell Computer Corporation complaint by William Rich |
On 1/22/08 five unauthorized charges were made to my credit card. One of these was by Dell Computer. My only recourse now is to sue Dell because the are TOTALLY unresponsive to repeated questions about this charge.
The ONLY humans I can reach to talk to are in a call center somewhere on the Indian subcontinent, and they claim they can give me no information. I have left my contact information three times for their (supposed) fraud dept. to call be back. Two months, still waiting. The bank which issued the credit card has also been unable to obtain any information from Dell.
My advise is....
Buyer beware, Dell doesn't care!
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